In most remodeling relationships, the final walkthrough is the goodbye. You sign off, the last check clears, and the contractor’s truck pulls out of your driveway for the last time.
If something goes wrong in month four, you are on your own with a phone number that may or may not still work.
We do it differently, and since almost nobody asks about this part before hiring, I want to explain what happens after we finish.
The walkthrough itself
When construction is complete, we walk the finished space with you. Not a quick tour. We are looking for anything that is not right, and so are you.
If touch-ups are needed, we handle them before we leave. That is the standard. We are not scheduling a return trip for a piece of trim.
The two year workmanship warranty
Our work is covered by a two year workmanship warranty.
Worth being precise about what that means. It covers our workmanship, the quality of how things were installed and built. Manufacturer warranties on your fixtures, appliances, and materials are separate and generally longer, and we make sure you have that paperwork.
Two years is a deliberate number. Most workmanship issues, if they are going to appear at all, appear in the first year or two as a house settles and a new space gets lived in hard.
The follow-up plan, and why the dates are what they are
This is the part that surprises people. We check in on a schedule: three days, three weeks, three months, and twelve months after we finish.
Those intervals are not arbitrary.
Three days. You have used the space a handful of times. This is when you notice the things you cannot see during a walkthrough, like a drawer that catches, a switch in an awkward spot, a shower valve that runs hotter than you expected.
Three weeks. The room is part of your routine now. Anything that annoys you daily has had time to announce itself. This is usually the most useful call we make.
Three months. Long enough for a season to turn. In Arizona that can mean a house that went from spring into full summer heat, and materials respond to that. Caulk lines, grout, wood movement. Small things, easy to fix, easy to ignore until they are not.
Twelve months. A full Arizona year, summer heat and monsoon and the cool months, all of it. If your remodel is going to move, it has moved by now. We come look.
The honest reason we do this
I could tell you it is purely about service, and part of it is. But there is a practical reason too, and I would rather say it plainly.
Problems found early are small. A hairline crack in caulk at month three takes twenty minutes. The same spot left alone for two years, in a bathroom, with water running past it every day, becomes something much bigger and much more expensive for everybody.
Checking in is cheaper than waiting for a phone call. It is also just a better way to treat somebody who let us tear apart their house.
What it means when you are choosing a remodeler
When you are comparing contractors, the proposals tend to look similar. Same rooms, similar scope, numbers in the same neighborhood.
Ask each of them what happens after the job is done. Ask what is warrantied, for how long, and what specifically it covers. Ask whether anyone will contact you again, and when.
The answers will not be similar. Some will have a real, specific answer. Others will tell you to call if something comes up. That difference tells you more about the next two years than the price does.
You can read through our full process, from the first phone call through the last follow-up. And if you want to talk through a project, start a conversation with us. We work with homeowners across Mesa, Gilbert, Scottsdale, Chandler, and the surrounding Southeast Valley.
Warmly,
Connie Bunyard
Owner, Valley Remodeling
Because remodeling is not just about improving a house. It is about creating a home where life happens and memories are made.
